Touch Screen QMS

 

Do you have a lot of walk in customers? Do they get in line to avail your service? If Yes, we have solution that can help you increase your customer satisfaction. Queue ticket management system is a self service kiosk that allow customers take a token as soon as they walk in and wait for their turn while they are comfortably seated in the customer waiting lounge. This Queue flow management system enables your customers to patiently wait in line and hence increases customer satisfaction.

The Line management system also famously known as token calling system / token dispenser machine are widely used in public ares like banks, hospitals, clinics, service centers, government offices, airline offices, telecom offices etc. Additionally the Ticket management system can record various other data like time taken for a service, no. of customers served every day, rush hours etc. which, are very analytical to improve customer satisfaction strategies.

The Queue inflow system is now available in Nepal, the setup for which is very easy & the communication is completely wireless. So if you are worried about installing the system in your existing infrastructure, it is not a hassle at all. Deploy the Queue management system and increase customer satisfaction today.

The most efficient queue management systems and solutions in Nepal, helping you manage the excess customer flow in an organized method. The Line management system comes with multiple kiosk options to fit your needs like touch screen kiosks or push button kiosk and they can be of different types depending upon area of deployment floor standing, wall hanging or desktop kiosk. Raj Trading Concern in Nepal is the largest suppliers of QMS (queue management system). With our large service after sales service network all over Nepal, we are able to provide a trouble free experience to our customers in every location.

Queue management Systems are very useful for Banks, hospitals, government offices (Tax office, Transport Office, Malpot Karyalay, CDO, Passport office, Visa Office etc.), Service Centers, Police Department,  financial institutions etc. Now, manage any sort of public lines easily without any hassle with the new queue management systems from Raj Trading Concern available all over Nepal backed up with the after sales service you need.

Features

  • System can support more than 100 kinds of services.
  • System support multi waiting area prompt calling information, waiting area Voice and display can be independent.
  • Voice calling information available in Nepali Language.
  • Every services category can be conveniently set and changed.
  • Queue service customer of each Operating staff can be set.
  • About ticket text pattern & business name&time format&can change the font and size,paper length can customize according to customers such as personalized settings.
  • The system supports background music, music tracks entirely is selectable .
  • The system supports the manager on duty at the creation of monitoring software,Handle a variety of special situations*
  • System has powerful Statistics management functions, can remote monitoring*
  • The system may configure the client evaluation pad ,and Queuing information (SMS) prompts*
  • Support Large Size LCD/LED for Main Display

*Optionals

Technical Specifications

  • 17″ Touch Screen Ticket Kiosk
  • Dimension(H*W*D): 133*57*59cm
  • Net Weight:30KG
  • Cold Steel stand cabinet
  • 17” SAW Touch Screen
  • EPSON 80 mm Thermal printer with auto cutter
  • Embedded computer
  • Intel core i3 processor
  • 2GB DDR2 Memory
  • 128GB SSD
  • USB Port 2*RS232 port
  • Inbuilt speaker and amplifier
  • OS:WINDOWS XP/7 supported
  • Ethernet Port:10/100 Ethernet port RJ45
  • Support 1-32 Services,1-64 Counters
  • Any language can support,
  • Inbuilt Wireless Module and Communication Controller

Key Benefits

  • Efficient line management system
  • Wireless communication, hence hassle free Installation
  • Counter are easily expandable in the future
  • Helps maintain safe distance, enabling people and organisations to safely continue services
  • Nepali or English Language calling voice

Communication

  • Wireless communication between kiosk and calling software
  • Wireless communication between kiosk and counter display
  • Wireless communication between calling software and display
  • Only require individual power supplies

Testimonials

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