We at Vortex have been continuously leveraging the latest technologies and delivering products that bring out the maximum value to our customers in the journey of financial inclusion. In response to the latest challenges, Vortex has enhanced the Ecoteller range of products with the features that will help in a “touch-less” interaction with the ATMs. The Ecoteller range of products are now available with Contactless card readers, which will help the customers make transactions in our ATMs in a more safe and secure way. The NFC based Contactless Card readers ensure the customers are able to do the transactions in a secure, fast and convenient way.
| Model | Ecoteller |
|---|---|
| Installation Type | • Lobby Front Load • Onsite / Offsite model |
| ATM Software & Processor | • Linux Operating System • Vortex Swave Terminal Application • EMV Level 2 Ver 4.3 • Intel R Celeron / i3 • 2GB / 4GB RAM • HDD: 500 GB (1 TB Optional) • Electronic journal |
| Dispenser | • Friction pick technology • Bunch presenter upto 40 notes per transaction • Upto 4 – cassette configuration • Cassette capacity – 2500 pieces of fresh currency notes • Latched / Secure cassettes with lock and key or tag • Purge bin |
| Customer Interface | • Dip / Motorized Card Reader • 15-inch LCD with vandal-proof screen • Touch screen (optional) • EPP Keypad – PCI v 5.0 certified • 8 FDKs • Audio jack with speaker for voice guidance • Lead through indicators • Finger print reader (optional) • Contactless card reader (optional) • QR reader (optional) |
| Printer | • 40-column graphic thermal receipt printer (optional) • 40-column graphic journal printer (optional) |
| Network Connectivity | • Support TCP / IP protocol • Can connect through VSAT, LAN, Leased line, GSM |
| Operating Temperature & Environmental Protection | • Temperature +5 C to 45 C • Humidity: 10% to 90% RH |
| Power | • Input: 230V AC & 50 Hz • ATM average power consumption – 70W |
| Weight | 420 kg |
| Dimensions | 505 mm (W) X 1435 (H) X 740 mm (D) |
| Model | Ecoteller |
|---|---|
| Physical Security | • UL291- L1 certified safe • Anti-skimming device • Intelligent portrait camera • DVSS (Digital Video Surveillance System) with software • Thermal & vibration sensor |
| Logical Security | • PADSS 3.2 certified • EMV Version 4.0 • Hard Disk Encryption • OS Hardening • Whitelisting • Firewall • BIOS Password Management • USB Disabling • Time Based Admin Access • User Access Control • Dispenser Host Pairing • TLS communication • Anti-virus (Optional) |
| Vault Lock | • Dual-combination electronic lock / OTC lock / Mechanical key lock |
Enable Regularity Compliance
Enables banks to fully comply with central bank’s regulations on transaction dispute resolution and secure archival of sensitive transaction journal records.
Increases Operational Efficiency
Perfo* Mobile App enables agile action from IT, Operations, Business Teams of central and Regional offices of the Bank. This is done by providing access to health Monitoring Dashboards and performance Analytics that graphically depicts network-wide device status, cash status, cash status transaction trends.
Ever since Automated Teller Machines revolutionized banking more then 50 years ago, the ATM industry has been at the forefront of numerous innovations in the field of financial inclusion. The COVID-19 pandemic, with the associated fear of “touch,” has set in motion a new wave of innovations in the sphere of customer Interaction at the ATM. Vortex Engineering intends to contribute significantly in this area. Some of our projects in the area of customer Interaction are listed below:
*CONTACTLESS TRANSACTIONS
Ecoteller cash dispensers are available with NFC-based contactless card readers, enabling “Tap and Transact” mode. Beside being fast and convenient, this transaction mode is secure as card slot access is avoided, thus eliminating the risk of card skimming.
*CARD-LESS TRANSACTION
Cardless transactions are initiated by pre-staging the withdrawal transaction on the customers mobile phone and using the generated QR code at the Ecoteller cash dispensers. This enables a fast, convenient & secure transaction.
Logical Protection
Physical Protection
Unsecured ATM Network
This is to certify that Raj Trading Concern has installed Vortex Ecoteller ATM's at Butwal, Chipledhunga & Lekhnath branches. The support services for repair maintenance and updates of the deployed ATM's has always been satisfactory since last 18 months. We wish them all the best for their ongoing and future endeavors.
- Mr. Biswo Singh (Digital & Card Head) - Mega Bank Ltd.
This is to certify that Raj Trading Concern has been installing Vortex Ecoteller ATM''s for our branches. The ATM machines are functioning satisfactory and the service provided by them has also been satisfactory. We wish them the best for their ongoing and future endeavors.
- Mr. Kiran Jung Karki (Chief Manager) - Nepal Bank
This is to certify that M/S Raj Trading Concern have been installing Vortex Ecoteller ATM's for our branches since late 2018 (39 nos. till date). The ATM's installed by them have been working satisfactorily and the service being provided by them is also up to the mark. We wish them the best for their ongoing and future endeavors.
- IT Head, Garima Bikash Bank
